Check our FAQ first for care, shipping, and pickup — then email or message us if you still need help.
Best for pickup scheduling and order questions — goes to our Facebook Page inbox, not a personal text thread.
Custer Creek Village near Wingstop
710 W Renner Rd
Richardson, TX 75080
Most days after 12 noon · Please contact us when you are ~10 minutes out so we can meet you there · Map & directions →
Primary checkout: pay now with credit / debit card via Square in the cart.
CashApp and Zelle still work as reserve-then-pay options if you prefer.
These reserve at checkout — send payment after ordering (put your order number in the note). Questions? Contact us.
Fill out the form and our team will get back to you shortly.
All orders ship Monday through Wednesday via FedEx Priority Overnight — $30 in Texas, $40 to other US states we ship (Alaska when temperatures permit; Hawaii and international excluded). Heat or cold packs included when the weather calls for it. FedEx tracking provided via email.
Read full shipping info →Live arrival guarantee covers spiders that arrive dead, reported within 24 hours. Approved claims get a same-species, same-sex replacement at no spider cost (you pay reship shipping) or a spider-price refund. We do not accept returns of live animals.
View guarantee details →Habitat setup, feeding schedules, molting, handling, and species-specific tips for all six species in our adoption program.
Read the care guide →